Privacy Policy for OYE – Open Your Eyes
Effective Date: [January 1 2025] Last Updated: [April 11 2026]
This Privacy Policy describes how [Your Company Name/Individual Name] ("we", "us", or "our") collects, uses, discloses, and protects your information when you use our website located at [Your Website URL, e.g., https://www.oyeopenyoureyes.com] (the “Website”) and our mobile application OYE – Open Your Eyes (the “App”), together referred to as the “Services”.
By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Services.
1. Information We Collect
The information we collect depends on how you interact with OYE Open Your Eyes. We only collect information that is relevant to providing and improving our Services.
1.1 Information You Provide to Us
We may collect information that you voluntarily provide when you:
Create an account or profile.
Use specific features within the App or Website (e.g., posting content, sending messages, making purchases).
Contact us for support, feedback, or inquiries.
Subscribe to newsletters or marketing communications.
Participate in surveys, contests, promotions, or other interactive features.
This may include:
Account and Profile Information: Your name, username, email address, password, profile picture, [phone number, date of birth, gender, or any other profile fields you collect].
Content You Submit: Any text, images, videos, audio, comments, reviews, or other materials you upload, post, or share through the Services.
Communication Information: Records of your communications with us, including emails, chat messages, or support tickets.
Payment Information: If you make purchases through the Services, we may collect payment details (e.g., credit card number, billing address). This information is typically processed by a third-party payment processor, and we do not store sensitive payment card details on our servers.
1.2 Information Collected Automatically
When you access or use our Services, we may automatically collect certain information about your device and your usage patterns:
Device Information: Device type, operating system and version, unique device identifiers (e.g., IMEI, UDID), mobile network information, browser type and version, screen resolution, and app version.
Usage Information: Details of how you use the Services, including pages or screens viewed, features accessed, time spent on the Services, search queries, clicks, scrolling, and other interactions.
Log Data: Server logs may include your IP address, access times, dates, and details of app crashes or system activity.
Cookies and Similar Technologies: We use cookies, web beacons, pixels, and other tracking technologies to:
Remember your preferences and settings.
Keep you logged in.
Analyze how you use the Services.
Improve performance and user experience.
[If applicable: Deliver and measure the effectiveness of content and advertising.] You can control cookies through your browser settings, but disabling them may limit some features of the Services.
1.3 Location Information
If OYE uses location data: If you grant us permission through your device settings, we may collect precise or approximate location information from your mobile device. This information may be used to [e.g., personalize content, provide location-based features, or for analytics]. You can disable location tracking at any time through your device settings.
If OYE does NOT use location data: You can remove this section or state: "We do not collect precise location information from your device."
1.4 Information from Third Parties
If OYE allows social logins (e.g., Google, Facebook): If you choose to register or log in to our Services using a third-party social media account (e.g., Google, Facebook, Apple), we may receive certain information from that service, such as your name, email address, and profile picture, as permitted by your privacy settings on that service.
If OYE integrates with other services: We may receive information about you from other third-party services if you link them to your OYE account or if they share data with us in accordance with their privacy policies.
If OYE does NOT use third-party information: You can remove this section or state: "We do not receive personal information about you from third parties."
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Maintain Our Services: To operate, deliver, and maintain the functionality of OYE Open Your Eyes, including creating and managing your account, processing your requests, and enabling core features.
To Improve and Personalize Your Experience: To understand how you and others use our Services, develop new features, fix bugs, and personalize content, recommendations, or your overall experience.
To Communicate with You: To respond to your inquiries, provide customer support, send you service-related notifications (e.g., account updates, security alerts, technical notices), and, with your consent, send you marketing or promotional communications.
For Security and Fraud Prevention: To protect the security and integrity of our Services, detect and prevent fraud, abuse, or other harmful activities, and enforce our Terms of Service.
For Analytics and Research: To monitor and analyze usage and activity trends, conduct research, and gather statistical information to improve our Services and user experience.
To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.
To Protect Our Rights: To protect our rights, privacy, safety, or property, and/or that of you or others.
We will only process your personal data when we have a lawful basis to do so (e.g., your consent, performance of a contract, legal obligation, or our legitimate interests).
3. How We Share Your Information
We do not sell your personal information to third parties.
We may share your information in the following situations:
3.1 With Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf, such as:
Hosting and infrastructure providers (e.g., AWS, Google Cloud).
Analytics and performance monitoring services (e.g., Google Analytics, Firebase).
Customer support and communication tools.
Email and notification delivery services.
Payment processing (if applicable, e.g., Stripe, PayPal).
[List any other specific service providers you use that handle personal data].
These parties are authorized to use your information only as necessary to provide services to us and are contractually obligated to protect your information.
3.2 For Business Transfers
If we are involved in a merger, acquisition, asset sale, financing, reorganization, bankruptcy, or similar transaction, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
3.3 For Legal Requirements and Protection
We may disclose your information if we believe in good faith that such action is necessary to:
Comply with a legal obligation, law, regulation, or court order.
Respond to lawful requests by public authorities (e.g., government agencies).
Protect and defend our rights or property, including enforcing our agreements, policies, and Terms of Service.
Prevent or investigate possible wrongdoing in connection with the Services.
Protect the personal safety of users of the Services or the public.
3.4 With Your Consent
We may share your information with third parties when you give us your explicit consent or when you direct us to do so.
3.5 Aggregated or Anonymized Data
We may share aggregated or anonymized data that cannot reasonably be used to identify you with third parties for various purposes, including analytics, research, marketing, or other business purposes.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or other legal requirements).
The criteria used to determine our retention periods include:
The length of time you have an active account with us.
Whether there is a legal obligation to which we are subject.
Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).
When we no longer need your information, we will securely delete or anonymize it.
5. Data Security
We implement reasonable technical and organizational security measures designed to protect your information from unauthorized access, loss, misuse, alteration, or disclosure. These measures include [e.g., encryption, firewalls, access controls, regular security audits].
However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
6. Children’s Privacy
Our Services are not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.
7. Your Rights and Choices
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information:
Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal information under certain circumstances.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal information in certain situations (e.g., for direct marketing).
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us at [Your Privacy Contact Email, e.g., [email protected]]. We may need to verify your identity before fulfilling your request.
7.1 Email and Marketing Preferences
You can opt out of receiving marketing or promotional emails from us at any time by following the unsubscribe instructions provided in those emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your account or our ongoing business relations.
7.2 Device and App Permissions
You can control certain permissions (e.g., camera, microphone, location, notifications) through your device settings. Disabling certain permissions may limit some features or functionality of the Services.
8. International Data Transfers
If you are accessing the Services from outside France, your information may be transferred to, stored, and processed in France or other countries where our servers or service providers are located. These countries may have data protection laws that are different from those in your country.
Where required by law, we will implement appropriate safeguards (such as Standard Contractual Clauses) to ensure that your personal information receives an adequate level of protection when transferred internationally.
9. Third-Party Links and Services
Our Services may contain links to third-party websites, applications, or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party services you visit.
10. Specific Jurisdictional Disclosures
10.1 For Users in the European Economic Area (EEA) and the United Kingdom (GDPR)
If you are located in the EEA or the UK, OYE Open Your Eyes is the “data controller” of your personal data. Our legal bases for processing your personal data include:
Performance of a contract: To provide and operate the Services, fulfill your requests, and manage your account.
Consent: For certain marketing activities, the use of non-essential cookies, or specific features where you have given explicit consent. You have the right to withdraw your consent at any time.
Legitimate interests: To improve our Services, prevent fraud, ensure security, conduct analytics, and protect our legal rights, provided these interests are not overridden by your data protection rights.
Legal obligations: To comply with applicable laws, regulations, and legal processes.
You also have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with applicable data protection laws.
10.2 For California Residents (CCPA/CPRA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) regarding your personal information. These rights include:
Right to Know: The right to request that we disclose what personal information we collect, use, disclose, and sell or share.
Right to Delete: The right to request the deletion of personal information that we have collected from you, subject to certain exceptions.
Right to Opt-Out of Sale/Sharing: The right to opt-out of the "sale" or "sharing" of your personal information. Please note: We do not sell your personal information.
Right to Correct: The right to request the correction of inaccurate personal information.
Right to Limit Use and Disclosure of Sensitive Personal Information: The right to limit the use and disclosure of sensitive personal information (if applicable).
Right to Non-Discrimination: The right not to receive discriminatory treatment for exercising your CCPA/CPRA rights.
To exercise your rights, please contact us at [email protected]. We will verify your request using information associated with your account, including your email address.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
Update the "Effective Date" and "Last Updated" date at the top of this page.
[Optional: Notify you of significant changes by posting a prominent notice on our Website/App or by sending you an email.]
Your continued use of the Services after any changes become effective means you accept the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
OYE – Open Your Eyes
Email: [email protected]
Address: OYE Open Your Eyes, 8 rue diaz, 92100 Boulogne, France
